Terms of service
Privacy Policy
Effective Date: September 22, 2025
Outdoor Water Solutions, Inc. (“Outdoor Water Solutions,” “we,” “us,” or “our”) operates the website www.outdoorwatersolutions.com and its related online store (collectively, the “Services”). Our Services are powered by Shopify, which helps us provide you with a secure, reliable, and personalized shopping experience.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information, as well as the rights and choices you may have. By using our Services, you agree to the practices described in this Privacy Policy.
Definitions
- Services – The website, online store, and related features provided by Outdoor Water Solutions, Inc.
- Personal Information – Data that identifies or can reasonably be linked to you as an individual.
- Usage Data – Information collected automatically about how you access and use our Services.
- Cookies – Small text files stored on your device to help us provide and improve our Services.
Information We Collect
We may collect the following types of personal information depending on how you interact with our Services:
- Contact Details: Name, billing/shipping address, phone number, and email address.
- Financial Information: Payment card details, transaction information, payment confirmations. (Payment details are processed securely by third-party providers; we do not store your full payment information.)
- Account Information: Username, password, preferences, and account settings.
- Transaction Information: Products you view, add to cart, wishlist, purchase, return, exchange, or cancel.
- Communications: Information you include in inquiries or customer support messages.
- Device & Usage Information: IP address, browser type, operating system, referring URLs, unique device identifiers, and interaction data about how you use the Services.
- Cookies & Tracking Data: Session cookies, preference cookies, and security cookies, as well as other tracking technologies (such as tags, scripts, and beacons) to improve and analyze our Services.
Sources of Personal Information
We collect personal information from:
- You directly (e.g., when placing an order, creating an account, or contacting us).
- Automatically, through cookies and usage tracking.
- Service providers, such as payment processors, shipping carriers, and analytics providers.
- Business or marketing partners who assist with advertising and promotions.
How We Use Your Information
We use personal information for the following purposes:
- To Provide and Maintain Services: Processing payments, fulfilling orders, arranging shipping, managing returns, and providing customer support.
- To Personalize and Improve Services: Remembering your preferences, recommending products, and analyzing how you use our website.
- Marketing and Advertising: Sending promotional offers, targeted advertising, and personalized product recommendations (with opt-out options).
- Security and Fraud Prevention: Detecting and preventing fraud, unauthorized access, or illegal activity.
- Legal Compliance: Meeting applicable legal obligations and responding to lawful requests from authorities.
Disclosure of Personal Information
We may share your personal information with:
- Shopify: Our e-commerce platform provider, which processes data to enable our Services. Learn more at Shopify’s Privacy Policy.
- Service Providers: Payment processors, shipping carriers, IT and analytics providers, and other vendors who support our Services.
- Business & Marketing Partners: For advertising and promotional purposes, consistent with your rights under applicable law.
- Legal & Safety Obligations: If required to comply with law, enforce agreements, or protect rights, property, and safety.
- Corporate Transactions: In the event of a merger, acquisition, or sale of assets.
Cookies and Tracking
We use cookies and similar technologies to:
- Operate essential site functions (session cookies).
- Remember your preferences (preference cookies).
- Enhance security (security cookies).
- Improve website performance and measure analytics (e.g., via Google Analytics).
You may disable cookies in your browser settings, but some features of the Services may not function properly.
International Data Transfers
Your information may be transferred to servers outside your country of residence, including the United States. If you are located in the European Economic Area (EEA) or the UK, we rely on Standard Contractual Clauses or other recognized transfer mechanisms when required by law.
Security and Retention
We use commercially reasonable safeguards to protect your information. However, no method of transmission or storage is completely secure.
We retain your personal information for as long as needed to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.
Your Rights and Choices
Depending on where you live, you may have the following rights:
- Right to Access / Know – Request access to the personal information we hold about you.
- Right to Delete – Ask us to delete your personal information.
- Right to Correct – Request correction of inaccurate information.
- Right to Portability – Request transfer of your data to another provider.
- Right to Opt-Out – Opt out of sale or sharing of your data for targeted advertising (where applicable).
- Marketing Preferences – Unsubscribe from marketing emails at any time (non-promotional communications will still be sent regarding orders).
You may exercise these rights by contacting us using the details below or, in some jurisdictions, through automated privacy tools such as Global Privacy Control.
Children’s Privacy
Our Services are not directed to anyone under the age of 18, and we do not knowingly collect personal information from minors. If you believe your child has provided information to us, please contact us to request deletion.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised effective date.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, you may contact us:
- Email: custserv@outdoorwatersolutions.com
- Phone: 866-471-1614
- Mail: Outdoor Water Solutions, 1856 Fed-X Drive, Springdale, AR 72764, USA
👉 This combined policy keeps the clear definitions and cookie breakdown from your old policy while adding the rights framework, Shopify integration, and international transfer provisions from the new one.
Would you like me to also create a short, plain-language version (like a “Privacy at a Glance” summary) that you could post alongside this full legal policy for customer readability?